Emergency Numbers

We endeavour to keep these numbers up to date, however we cannot be responsible for any wrong numbers, if you spot any mistakes, please email us at: info@familysafeholidays.co.uk

Emergency Services

European Union - To contact the emergency services in any EU country from any phone, fixed or mobile, dial 112

Worldwide - http://en.wikipedia.org/wiki/Emergency_telephone_number#Europe

Travel Organisations

ABTA - If you book your holiday through an ABTA agent and your agent ceases trading, call ABTA for help and advice.Tel: +44 (0)20 7637 2444
www.abta.com

ATOL - ATOL is a consumer protection scheme, set up to protect consumers in the event of their tour operator ceasing to trade.
Tel: 020 7453 6424 Normal Office Hours
www.atol.org.uk

Lost or Stolen Credit & Debit Cards

These are the emergency contact numbers to call for lost or stolen plastic cards, including for banks and building societies.

Bank	Contact Numbers

	Lost and stolen cards (24 hour) (UK: 08459 724 724 option 3 (Overseas: +44 (0) 161 951 6500)

For more information visit Card Watch http://www.cardwatch.org.uk/

VISA - Follow the links to find the appropriate number in each country:

Lost & Stolen Cards: http://www.visa.co.uk/personal/ivelostmyvisa/lostvisacards.jsp
Lost & Stolen Travellers Cheques: http://www.visa.co.uk/personal/ivelostmyvisa/losttravellerscheques.jsp
ATM Locator: http://www.visa.co.uk/personal/findacashmachine/main.jsp

American Express - Cards:

Lost & Stolen UK: 01273 696 933
From abroad: +44 (0)1273 696 933)
Travellers Cheques
Lost & Stolen UK: 0800 521 313
From abroad: +44 (0)1273 571 600
http://www.americanexpress.com/uk/customerservice/contactamex_phone.shtml?uk_nav=cscontactmain

Mastercard

Tel: +(44)020 7557-5000
http://www.mastercard.com/cgi-bin/rgn_emergserv.cgi?rgn=uk
ATM Locator: http://www.mastercard.com/uk/personal/en/cardholderservices/atmlocations/index.html

Mobile phones

Be prepared to answer some security questions to enable your Network to establish that you are the rightful owner of the phone that is being reported lost or stolen.

Network Operator	Contract	Pre-pay

ORANGE	+44 (0)7973 100 150	+44 (0)7973 100 450
VODAFONE	+44 (0)7836 191 191	+44 (0)7836 191 919
O2	+44 (0)8705 214 000	+44 (0)8705 678 678
T-MOBILE	+44 (0) 1707 315 000	+44 (0) 1707 315 000
VIRGIN MOBILE	+44 (0)7953 967 967	+44 (0)7953 967 967
3	+44 (0)7782 333 333	+44 (0)7782 333 333
Onetel	+44 (0)800 957 1100	+44 (0)800 957 1100
Fresh Mobile	+44 (0)870 111 5000	+44 (0)870 111 5000
Tesco Mobile	+44 (0)870 900 4455	+44 (0)870 900 4455
BT Mobile	+44 (0)8000 322 111	+44 (0)8000 322 111

Lost & Stolen Passports & help for British citizens abroad

Outside the UK, you should get advice from the nearest British Embassy, High Commission or Consulate. FCO staff can issue standard replacement passports in most places. However all missions are able to issue emergency passports if more appropriate.

British Embassies Abroad: - http://www.fco.gov.uk/servlet/Front?pagename=OpenMarket/Xcelerate/ShowPage&c=Page&cid=1007029395231

Or call: 44 (0)20 7008 0218

Passport & Visa Advice: - If you wish to travel abroad you must hold a full ten-year passport, even for a day trip. Apply in good time. In the UK, you can get advice from the Identity and Passport Service
http://www.passport.gov.uk/
0870 521 0410 (lines are open 24 hours a day and calls are charged at the national rate)

Travel Advice

Before you go overseas, check the Foreign & Commonwealth Office (FCO) travel advice for essential travel advice and tips, and up to date country advice.
www.fco.gov.uk/knowbeforeyougo

UK: 0845 850 2829
Abroad: +44 (0) 20 7008 0232/0233

Customs & Excise

Customs Allowances - Find out what you can and cannot bring back, including customs allowances.
www.hmce.gov.uk/public/index.htm
Phone: 0845 010 9000.

DEFRA

Find more information on bringing back meat, animal products or plants from the Department for the Environment, Food and Rural Affairs.
www.defra.gov.uk

Phone 08459 335577